Support

Technical Support.

As the sole UK distributor of Ariosa DOT, FW Hipkin provides comprehensive technical support to assist customers, installers, and consultants and contractors throughout the design, installation and operation of their ventilation systems.

Working alongside Valsir's experienced engineering and technical teams, we are able to provide expert guidance and practical solutions for a wide range of project requirements.

Our technical support team can assist with:

  • Product selection and application advice
  • System design guidance
  • Installation support and best practice recommendations
  • Product performance and operational queries
  • Technical documentation and specifications
  • Project-specific advice and solutions

Technical Resources

To help customers get the most from their Ariosa DOT system, we provide access to a range of technical resources, including:

User manuals and installation guides
Technical datasheets and product documentation
Video tutorials and product demonstrations
Frequently asked questions
Ongoing product updates and support materials

Engineering Expertise

Ariosa DOT is supported by experienced technical professionals with extensive knowledge of ventilation and indoor air quality systems. This expertise ensures that customers receive practical, reliable advice throughout every stage of a project, from initial enquiry through to installation and long-term operation.

Ongoing Support

Whether you require assistance during specification, installation or operation, our team is available to provide the guidance and technical information needed to ensure your Ariosa DOT system performs at its best.