Customer Service.
At FW Hipkin, we believe that outstanding products should be backed by outstanding customer service. As the sole UK distributor of Ariosa DOT, we are committed to supporting customers throughout their entire journey, from initial enquiry through to delivery and after-sales care.
With over 135 years of experience supplying specialist building services solutions, our team understands the importance of responsive communication, reliable service and customer satisfaction.
Training and Product Knowledge
As part of our commitment to customer support, Ariosa DOT is backed by the expertise and training resources available through Valsir Academy. Designed for clients, installers, distributors and specifiers, the Academy provides both theoretical and practical product training to ensure confidence in product selection, installation, and operation.
Training can be delivered at dedicated training facilities or directly at consumer premises, providing flexible learning opportunities to suit individual requirements.